3.1 Processing Time As we deal with delicate items like Jewelry and Watches, each order undergoes a quality check. Please allow 3–5 business days for order processing before shipment.
3.2 Shipping Methods and Delivery
- Domestic Shipping: 7–12 business days.
- International Shipping: 14–21 business days.
- Note: High-value items (Watches and Fine Jewelry) may require a signature upon delivery for security.
3.3 Customs and Import Taxes For international orders, the recipient is the importer of record and must comply with all laws of the destination country. scotclan.com is not responsible for any customs duties or import taxes applied to your package.
3.4 Order Tracking You will receive a tracking number via email once your order has been dispatched. You can track your package via our integrated tracking portal.